Frequently Asked Questions

 

What is “Made to order”?

  • “Made to order” means the pieces will be made as they are ordered. Most “Made to order” pieces will have variants in the design, so the buyer will be able to choose from available options.

  • These pieces take around 2-4 weeks for production and shipping.

  • Refer to “Made to order” tab to see available offerings.

What can I do to take care of my jewelry?

  • All pieces are fabricated using Sterling Silver .925 and natural stones. While they are made to last a lifetime, pieces should be taken care of to prevent damage and tarnish

  • In order to prevent discoloration of stones and silver, try not to submerge your jewelry in water. Especially while bathing or swimming.

  • Please note that water and oils can actually change the coloration and look of natural/untreated stones over time.

  • Oxidation/tarnish occurs naturally to every piece left out in the open. Try storing your pieces in a plastic baggie or glass container when is not being worn in order to keep moisture away. In case your piece tarnishes, you can use a polishing cloth to get it back to its shiny self. (Sometimes wearing it does the job :) )

How do I find out my ring size?

  • The most accurate way to know your ring size is visiting your local jewelry shop or measuring your finger using a ring sizer.

  • See “FIND YOUR RING SIZE”

  • Keep in mind when ordering a wide band ring you should always order a half size up.